All Systems Operational
Skyresponse:Central
Operational
Skyresponse:Admin
Operational
Response mobile application
Operational
Alarm API
Operational
ip.skyresponse.com
Operational
Twilio Conference
Operational
Twilio Voice - Europe Carriers
Operational
Twilio REST API
Operational
SMS
Operational
Camera service (Apexis and Foscam only)
Operational
Camera service: Roommate
Operational
SCAIP units
Operational
AD login.skyresponse.com
Operational
VPN Connection
Operational
System Production Release
Operational
VKP Integration
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Admin: planned database maintenance May 26, 2026 18:00-18:30 CEST
We are planning an upgrade to our AWS RDS (Relational Database Service), moving to MySQL 8.4.8.
This upgrade introduces important security enhancements and improves the overall stability and reliability of our database infrastructure.
Date:May 26, 2026
Time:18:00 - 18:30 CET
Expected Downtime:Up to 3 minutes
Total maintenance window:Up to 30 minutes
During the maintenance window, users may experience temporary interruptions in the following areas:
▪️Administrative system: changes made in Skyresponse Admin interface may be delayed or may temporarily fail
▪️ External alarm history view ("View full alarm history"): May be partially unavailable
▪️ Alarm history: Updates may be delayed
▪️ API requests: Brief interruptions for services relying on the affected RDS instance
⚠️ Important: Alarm handling and core alarm processing will remain fully operational and unaffected.
We will make every effort to complete the upgrade as quickly as possible and minimize any disruption.
If you have any questions or require assistance, please contact us via the Skyresponse Support Portal
Thank you for your patience and cooperation as we continuously enhance our infrastructure to provide you with the best possible experience.
Best regards, Skyresponse team
Posted on Apr 23, 2026 - 11:20 CEST
This upgrade introduces important security enhancements and improves the overall stability and reliability of our database infrastructure.
Upgrade Schedule
Date:May 26, 2026
Time:18:00 - 18:30 CET
Expected Downtime:Up to 3 minutes
Total maintenance window:Up to 30 minutes
Expected Impact
During the maintenance window, users may experience temporary interruptions in the following areas:
▪️Administrative system: changes made in Skyresponse Admin interface may be delayed or may temporarily fail
▪️ External alarm history view ("View full alarm history"): May be partially unavailable
▪️ Alarm history: Updates may be delayed
▪️ API requests: Brief interruptions for services relying on the affected RDS instance
⚠️ Important: Alarm handling and core alarm processing will remain fully operational and unaffected.
We will make every effort to complete the upgrade as quickly as possible and minimize any disruption.
If you have any questions or require assistance, please contact us via the Skyresponse Support Portal
Thank you for your patience and cooperation as we continuously enhance our infrastructure to provide you with the best possible experience.
Best regards, Skyresponse team
Posted on Apr 23, 2026 - 11:20 CEST
Alarm distribution: database planned maintenance May 27, 2026 14:00-14:30 CEST
We are planning an upgrade to our AWS RDS (Relational Database Service), moving to MySQL 8.4.8.
This upgrade includes important security updates and improvements to the stability and reliability of our database infrastructure.
Date:May 27, 2026
Time:14:00 - 14:30 CET
Expected Downtime:Up to 1 minute
Total maintenance window:Up to 30 minutes
During the maintenance window, you may experience temporary service disruptions:
▪️ Incoming alarms – Some alarms may not be received during the downtime. Most alarm devices will automatically retry sending alarms, which may result in delayed delivery depending on device configuration
▪️ Respondent access – Users in Central and the Response App may experience temporary access issues
▪️ Alarm handling – Will be temporarily affected during the downtime
⚠️ Important: This upgrade may cause short interruptions in alarm processing.
We will make every effort to minimize the impact and complete the upgrade as quickly as possible.
If you have any questions or require assistance, please contact us via the Skyresponse Support Portal
Thank you for your patience and cooperation as we continuously enhance our infrastructure to provide you with the best possible experience.
Best regards, Skyresponse team
Posted on Apr 23, 2026 - 11:23 CEST
This upgrade includes important security updates and improvements to the stability and reliability of our database infrastructure.
Upgrade Schedule3
Date:May 27, 2026
Time:14:00 - 14:30 CET
Expected Downtime:Up to 1 minute
Total maintenance window:Up to 30 minutes
Expected Impact
During the maintenance window, you may experience temporary service disruptions:
▪️ Incoming alarms – Some alarms may not be received during the downtime. Most alarm devices will automatically retry sending alarms, which may result in delayed delivery depending on device configuration
▪️ Respondent access – Users in Central and the Response App may experience temporary access issues
▪️ Alarm handling – Will be temporarily affected during the downtime
⚠️ Important: This upgrade may cause short interruptions in alarm processing.
We will make every effort to minimize the impact and complete the upgrade as quickly as possible.
If you have any questions or require assistance, please contact us via the Skyresponse Support Portal
Thank you for your patience and cooperation as we continuously enhance our infrastructure to provide you with the best possible experience.
Best regards, Skyresponse team
Posted on Apr 23, 2026 - 11:23 CEST