All Systems Operational

Uptime over the past 90 days. View historical uptime.
Skyresponse:Central ? Operational
90 days ago
100.0 % uptime
Today
Skyresponse:Admin ? Operational
90 days ago
100.0 % uptime
Today
Response mobile application ? Operational
90 days ago
100.0 % uptime
Today
Alarm API ? Operational
90 days ago
100.0 % uptime
Today
ip.skyresponse.com ? Operational
90 days ago
100.0 % uptime
Today
Twilio Conference Operational
90 days ago
100.0 % uptime
Today
Twilio Voice - Europe Carriers Operational
90 days ago
99.92 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Camera service (Apexis and Foscam only) ? Operational
90 days ago
100.0 % uptime
Today
Camera service: Roommate ? Operational
90 days ago
100.0 % uptime
Today
SCAIP units Operational
90 days ago
99.92 % uptime
Today
AD login.skyresponse.com Operational
90 days ago
100.0 % uptime
Today
VPN Connection Operational
90 days ago
100.0 % uptime
Today
System Production Release ? Operational
VKP Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Skyresponse:Admin
Fetching
Skyresponse:Central
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Skyresponse cloud platform maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 11:21 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:00 CEST
Scheduled - Dear Customer,

We are writing to inform you of a scheduled upgrade to our AWS Control Tower, a vital tool for managing our cloud infrastructure efficiently. This upgrade is intended to enhance platform security and functionality.

Maintenance Window:
Date: Tuesday, April 16th
Time: 10:00 CET duration approx. 30 minutes

We do not anticipate any service interruptions during this period. However, we are notifying you in advance as a precautionary measure. Please be assured that we will closely monitor the environment throughout the upgrade process.

Expected Impact:
No downtime is expected.

Should you have any questions or require assistance, please do not hesitate to contact us via our support portal: support.skyresponse.com.

Kind regards,
Skyresponse Support Team
Apr 11, 14:46 CEST
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Skyresponse Admin - Slower response times and temporarily freezes
Resolved - This issue has now been resolved.

To address the root cause, we implemented a redesign of the page rendering and filtering functionality. These changes have resulted in significantly improved performance and responsiveness. The system is now operating as expected, and we will continue to monitor it closely to ensure continued stability.

If you experience any further issues, we recommend clearing your browser’s cache and stored data to ensure the latest updates are properly applied.

Thank you for your patience and understanding.

Best regards,
Skyresponse Support
Apr 14, 14:48 CEST
Update - We are continuing to investigate this issue.
Apr 11, 14:45 CEST
Update - Our team is continuing to investigate the issue with slower than usual response times and temporary freezing in the admin system.

We suspect that the performance issues are related to recent changes in how web browsers handle data, which appears to impact response times - particularly for administrators with access to large volumes of data.

We are actively working to identify a solution and will provide further updates as soon as we have more information.

Please note that alarm handling remains unaffected and continues to operate as expected.

Thank you for your continued patience and understanding.

Best regards,
Skyresponse Support
Apr 11, 09:50 CEST
Investigating - Dear Customer,

We are currently experiencing slower than usual response times in our admin system. In some cases, the system may temporarily freeze.

Our initial investigations suggest the issue may be related to recent updates in certain web browsers. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

Please note that this issue does not affect alarm handling — all alarms are being processed as expected.

We appreciate your patience and will provide updates as soon as we have more information.

Thank you for your understanding.

Best regards,
Skyresponse Support
Apr 10, 17:39 CEST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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