All Systems Operational

Skyresponse:Central ? Operational
90 days ago
100.0 % uptime
Today
Skyresponse:Admin ? Operational
90 days ago
100.0 % uptime
Today
Response mobile application ? Operational
90 days ago
100.0 % uptime
Today
Alarm API ? Operational
90 days ago
100.0 % uptime
Today
ip.skyresponse.com ? Operational
90 days ago
99.98 % uptime
Today
Twilio Conference Operational
90 days ago
100.0 % uptime
Today
Twilio Voice - Europe Carriers Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Camera service (Apexis and Foscam only) ? Operational
90 days ago
100.0 % uptime
Today
Camera service: Roommate ? Operational
90 days ago
100.0 % uptime
Today
SCAIP units Operational
90 days ago
100.0 % uptime
Today
AD login.skyresponse.com Operational
90 days ago
100.0 % uptime
Today
VPN Connection Operational
90 days ago
100.0 % uptime
Today
System Production Release ? Operational
VKP Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Skyresponse maintenance Nov 10, 2025 11:00-12:00 CET

Dear customer,

We would like to inform you that we will be performing a scheduled system maintenance.

We are upgrading the way we process media files by switching from one AWS service (Elastic Transcoder) to a newer, more efficient one (Media Converter). This change improves performance and ensures long-term support.

Planned Maintenance Window: Monday, November 10th at 11:00 CET
Expected Impact: No downtime is expected during this maintenance.

Routine maintenance of Skyresponse system services is essential to ensure system availability, stability, and adherence to the Service Level Agreements we have established with you.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Kind Regards,
Skyresponse Support

For assistance, visit our support portal: support.skyresponse.com

Posted on Nov 05, 2025 - 10:23 CET
Skyresponse:Admin
Fetching
Skyresponse:Central
Fetching
Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - The incident has now been resolved, and both traffic and system load have returned to normal.
We will continue to monitor the service to ensure everything is functioning as expected.

If you continue to experience any issues, please don’t hesitate to contact our support team.

Best regards,
Skyresponse Support

Oct 30, 11:43 CET
Monitoring - The root cause of the issue has been resolved, and traffic from Climax devices is slowly being restored.
We will continue to monitor the situation closely, but occasional delays in alarm handling may still occur during the recovery process.

Oct 30, 11:11 CET
Investigating - Dear Customer,

We are currently experiencing delays in processing traffic from Climax devices, which may result in slower alarm handling and a partial service outage for these devices.

Our technical team is actively investigating the issue and working to restore normal performance as quickly as possible.

Thank you for your patience and understanding.

Best regards,
Skyresponse Support

Oct 30, 09:50 CET
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.