All Systems Operational

Skyresponse:Central ? Operational
90 days ago
99.98 % uptime
Today
Skyresponse:Admin ? Operational
90 days ago
100.0 % uptime
Today
Skyresponse:Admin New ? Operational
90 days ago
100.0 % uptime
Today
Response mobile application ? Operational
90 days ago
99.89 % uptime
Today
Alarm API ? Operational
90 days ago
100.0 % uptime
Today
ip.skyresponse.com ? Operational
90 days ago
100.0 % uptime
Today
Twilio Conference Operational
90 days ago
100.0 % uptime
Today
Twilio Voice - Europe Carriers Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Camera service (Apexis and Foscam only) ? Operational
90 days ago
100.0 % uptime
Today
Camera service: Roommate ? Operational
90 days ago
100.0 % uptime
Today
SCAIP units Operational
90 days ago
99.92 % uptime
Today
AD login.skyresponse.com Operational
90 days ago
100.0 % uptime
Today
VPN Connection Operational
90 days ago
100.0 % uptime
Today
System Production Release ? Operational
VKP Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Skyresponse:Admin
Fetching
Skyresponse:Central
Fetching
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Resolved - This incident has been resolved.
Mar 31, 14:06 CEST
Monitoring - The issue has been identified and we have mitigated the problem with messages not being processed.

The cause was due to high peaks of heartbeats from a large number of units, we are working together with identified partner to have these units spread out their heartbeat signaling.

Mar 31, 10:49 CEST
Investigating - We are seeing that some of the incoming mrq's from scaip units are not being processed as expected which could lead to delays in alarms being created. The amount of incoming message not being processed is ~1%. We are working together with AWS support to identify the issue and resolve it.
Mar 31, 09:20 CEST
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 08:38 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 CET
Scheduled - Planned production release: 2025-03-18 - 2025-03-20

Release 25.02

Best regards,
The Skyresponse Product Team

Mar 10, 13:40 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - All sorted, no more interruptions.

Best regards,
Skyresponse Support

Mar 19, 14:35 CET
Identified - Dear Customer,

Skyresponse Admin may experience temporary interruptions in the coming hour.

Please note that this will NOT affect alarm handling.

We apologize for any inconvenience this may cause.

Best regards,
Skyresponse Support

Mar 19, 14:08 CET