Experiencing Issues with Twilio Voice - Europe Carriers
Skyresponse:Central
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Operational
Skyresponse:Admin
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Operational
Response mobile application
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Operational
Alarm API
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Operational
ip.skyresponse.com
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Operational
Twilio Conference
Operational
Twilio Voice - Europe Carriers
Degraded Performance
Twilio REST API
Operational
SMS
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Operational
Camera service (Apexis and Foscam only)
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Operational
Camera service: Roommate
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Operational
SCAIP units
Operational
AD login.skyresponse.com
Operational
VPN Connection
Operational
System Production Release
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Operational
VKP Integration
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Skyresponse Admin maintenance Jun 12, 2025 18:00-20:00 CEST
Dear customer,
Due to AWS Cloud Platform released one more required Search Service Update we need to inform you about upcoming maintenance. Unfortunately due to update requirements we cannot schedule it later.
This update includes a minor upgrade to the OpenSearch engine.
Date: June 12, 2025 Time: 18:00 – 20:00 CET
Expected Downtime: Up to 5 minutes
Total maintenance window: Up to 2 hours
**Administrative system**: Some functions may experience short delays or interruptions.
**Search functionality in tables**: May be temporarily unavailable or respond slower than usual.
**External alarm history view ("View full alarm history")**: Could be partially unavailable.
**Alarm history**: Data updates may be delayed.
**API calls**: Brief interruptions may occur for API requests dependent on OpenSearch.
⚠️ Important: Alarm handling will remain fully operational and unaffected.
We apologize for any inconvenience and appreciate your understanding as we perform these necessary improvements.
If you have any questions or need assistance, please contact us via our
Skyresponse Support Portal.
Best regards,
Skyresponse Team
Posted on Jun 09, 2025 - 13:42 CEST
Due to AWS Cloud Platform released one more required Search Service Update we need to inform you about upcoming maintenance. Unfortunately due to update requirements we cannot schedule it later.
This update includes a minor upgrade to the OpenSearch engine.
Maintenance Schedule
Date: June 12, 2025 Time: 18:00 – 20:00 CET
Expected Downtime: Up to 5 minutes
Total maintenance window: Up to 2 hours
Expected Impact
During the maintenance window, the following administration services may be temporarily affected:**Administrative system**: Some functions may experience short delays or interruptions.
**Search functionality in tables**: May be temporarily unavailable or respond slower than usual.
**External alarm history view ("View full alarm history")**: Could be partially unavailable.
**Alarm history**: Data updates may be delayed.
**API calls**: Brief interruptions may occur for API requests dependent on OpenSearch.
⚠️ Important: Alarm handling will remain fully operational and unaffected.
We apologize for any inconvenience and appreciate your understanding as we perform these necessary improvements.
If you have any questions or need assistance, please contact us via our
Skyresponse Support Portal.
Best regards,
Skyresponse Team
Posted on Jun 09, 2025 - 13:42 CEST
Release 25.04 Jun 16, 2025 08:00 - Jun 17, 2025 20:00 CEST
Planned production release: 2025-06-16 - 2025-06-17
Release 25.04
Best regards,
The Skyresponse Product Team
Posted on Jun 09, 2025 - 09:00 CEST
Release 25.04
Best regards,
The Skyresponse Product Team
Posted on Jun 09, 2025 - 09:00 CEST