Completed -
The scheduled maintenance has been completed.
May 27, 15:17 CEST
Verifying -
Verification is currently underway for the maintenance items.
May 27, 15:03 CEST
Update -
Update – Database upgrade maintenance extended
We need to extend the ongoing database upgrade maintenance window.
The maintenance is now expected to continue until 15:00 CET.
During this time, some users may experience temporary delays or intermittent issues related to alarm handling. We are monitoring the upgrade closely and will provide another update once the work is completed.
May 27, 14:39 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 14:00 CEST
Scheduled -
We are planning an upgrade to our AWS RDS (Relational Database Service), moving to MySQL 8.4.8.
This upgrade includes important security updates and improvements to the stability and reliability of our database infrastructure.
Upgrade Schedule3
Date:May 27, 2026
Time:14:00 - 14:30 CET
Expected Downtime:Up to 1 minute
Total maintenance window:Up to 30 minutes
Expected Impact
During the maintenance window, you may experience temporary service disruptions:
▪️ Incoming alarms – Some alarms may not be received during the downtime. Most alarm devices will automatically retry sending alarms, which may result in delayed delivery depending on device configuration
▪️ Respondent access – Users in Central and the Response App may experience temporary access issues
▪️ Alarm handling – Will be temporarily affected during the downtime
⚠️ Important: This upgrade may cause short interruptions in alarm processing.
We will make every effort to minimize the impact and complete the upgrade as quickly as possible.
If you have any questions or require assistance, please contact us via the Skyresponse Support Portal
Thank you for your patience and cooperation as we continuously enhance our infrastructure to provide you with the best possible experience.
Best regards, Skyresponse team
Apr 23, 11:23 CEST