All Systems Operational

Skyresponse:Central Operational
90 days ago
100.0 % uptime
Today
Skyresponse:Admin Operational
90 days ago
100.0 % uptime
Today
Response mobile application Operational
90 days ago
100.0 % uptime
Today
Alarm API Operational
90 days ago
100.0 % uptime
Today
ip.skyresponse.com Operational
90 days ago
100.0 % uptime
Today
Twilio Conference Operational
90 days ago
100.0 % uptime
Today
Twilio Voice - Europe Carriers Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Camera service (Apexis and Foscam only) Operational
90 days ago
100.0 % uptime
Today
Camera service: Roommate Operational
90 days ago
100.0 % uptime
Today
SCAIP units Operational
90 days ago
100.0 % uptime
Today
AD login.skyresponse.com Operational
90 days ago
100.0 % uptime
Today
VPN Connection Operational
90 days ago
100.0 % uptime
Today
System Production Release Operational
VKP Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Alarm distribution: database planned maintenance Jun 23, 2026 13:30-14:00 CEST

We are planning to make an additional upgrade to our AWS RDS (Relational Database Service). This upgrade includes important security updates and improvements to the stability and reliability of our database infrastructure.

Upgrade Schedule


Date:June 23, 2026
Time:13:30 - 14:00 CET
Expected Downtime:Up to 1 minute
Total maintenance window:Up to 30 minutes

Expected Impact


During the maintenance window, you may experience temporary service disruptions:
▪️ Incoming alarms – Some alarms may not be received during the downtime. Most alarm devices will automatically retry sending alarms, which may result in delayed delivery depending on device configuration
▪️ Respondent access – Users in Central and the Response App may experience temporary access issues
▪️ Alarm handling – Will be temporarily affected during the downtime

⚠️ Important: This upgrade may cause short interruptions in alarm processing.

We will make every effort to minimize the impact and complete the upgrade as quickly as possible.

If you have any questions or require assistance, please contact us via the Skyresponse Support Portal
Thank you for your patience and cooperation as we continuously enhance our infrastructure to provide you with the best possible experience.

Best regards, Skyresponse team

Posted on May 28, 2026 - 16:49 CEST
Skyresponse:Admin
Fetching
Skyresponse:Central
Fetching
Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 15:17 CEST
Verifying - Verification is currently underway for the maintenance items.
May 27, 15:03 CEST
Update - Update – Database upgrade maintenance extended

We need to extend the ongoing database upgrade maintenance window.
The maintenance is now expected to continue until 15:00 CET.
During this time, some users may experience temporary delays or intermittent issues related to alarm handling. We are monitoring the upgrade closely and will provide another update once the work is completed.

May 27, 14:39 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 14:00 CEST
Scheduled - We are planning an upgrade to our AWS RDS (Relational Database Service), moving to MySQL 8.4.8.
This upgrade includes important security updates and improvements to the stability and reliability of our database infrastructure.
Upgrade Schedule3

Date:May 27, 2026
Time:14:00 - 14:30 CET
Expected Downtime:Up to 1 minute
Total maintenance window:Up to 30 minutes
Expected Impact

During the maintenance window, you may experience temporary service disruptions:
▪️ Incoming alarms – Some alarms may not be received during the downtime. Most alarm devices will automatically retry sending alarms, which may result in delayed delivery depending on device configuration
▪️ Respondent access – Users in Central and the Response App may experience temporary access issues
▪️ Alarm handling – Will be temporarily affected during the downtime

⚠️ Important: This upgrade may cause short interruptions in alarm processing.

We will make every effort to minimize the impact and complete the upgrade as quickly as possible.

If you have any questions or require assistance, please contact us via the Skyresponse Support Portal
Thank you for your patience and cooperation as we continuously enhance our infrastructure to provide you with the best possible experience.

Best regards, Skyresponse team

Apr 23, 11:23 CEST
May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 18:12 CEST
Verifying - Verification is currently underway for the maintenance items.
May 26, 18:07 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:00 CEST
Scheduled - We are planning an upgrade to our AWS RDS (Relational Database Service), moving to MySQL 8.4.8.
This upgrade introduces important security enhancements and improves the overall stability and reliability of our database infrastructure.

Upgrade Schedule

Date:May 26, 2026
Time:18:00 - 18:30 CET
Expected Downtime:Up to 3 minutes
Total maintenance window:Up to 30 minutes
Expected Impact

During the maintenance window, users may experience temporary interruptions in the following areas:
▪️Administrative system: changes made in Skyresponse Admin interface may be delayed or may temporarily fail
▪️ External alarm history view ("View full alarm history"): May be partially unavailable
▪️ Alarm history: Updates may be delayed
▪️ API requests: Brief interruptions for services relying on the affected RDS instance

⚠️ Important: Alarm handling and core alarm processing will remain fully operational and unaffected.

We will make every effort to complete the upgrade as quickly as possible and minimize any disruption.

If you have any questions or require assistance, please contact us via the Skyresponse Support Portal

Thank you for your patience and cooperation as we continuously enhance our infrastructure to provide you with the best possible experience.

Best regards, Skyresponse team

Apr 23, 11:20 CEST
May 25, 2026

No incidents reported.